Faster capture
Users can capture information immediately from voice, quick text, mobile forms or system events.
Veritiana SourceNote converts voice notes, field observations, service records, meeting context and stock-related notes into structured reports, tasks, customer messages and audit-ready records.
The system checks whether date, customer, asset, action, responsible person and next step are present.
Every generated note can store sources, status, confidence, missing fields and final approval state.
Why it matters
Technicians, salespeople, warehouse users and managers already know what happened. The problem is that this knowledge is captured late, inconsistently or not at all. SourceNote turns it into a structured business asset.
Users can capture information immediately from voice, quick text, mobile forms or system events.
The Check Agent detects gaps before a report, task or customer message is finalized.
Every output follows the same business structure instead of depending on individual writing quality.
Structured templates, scoped retrieval and task-specific agents reduce unnecessary token usage.
Workflow
SourceNote is not a generic writing assistant. It is a controlled operational pipeline with clear states and auditable output.
Voice, text, mobile form, meeting summary or system event.
Extract customer, asset, location, event, action, issue and next step.
Detect missing fields and unsupported claims before approval.
Create report, email, internal note, task or structured JSON record.
Human confirmation where business risk requires review.
Store status, source, confidence, task links and audit history.
Agent model
Each agent has a narrow responsibility. This makes the workflow cheaper, easier to audit and safer than open-ended text generation.
Receives voice, text or operational event and prepares normalized input.
Identifies entities, actions, quantities, dates, people and business context.
Checks missing fields, contradictions and risky unsupported statements.
Creates the final report, email, task, follow-up or structured system record.
Use cases
Technician notes become service reports, customer summaries, follow-up tasks and internal records.
Warehouse observations, stock exceptions, delivery issues and process notes become structured operational records.
Meeting notes are converted into action items, customer recap, CRM-ready summaries and next steps.
Business value
Operational experience stops disappearing in phone calls, chats or incomplete notes. It becomes searchable, structured and reusable for future decisions.
People can focus on the real work while SourceNote prepares the formal record, follow-up and communication layer.
Structured notes expose repeated issues, missing data, delayed actions and recurring customer problems.
AI is used inside a controlled workflow with validation and audit logs, not as uncontrolled free-form text generation.
Start with one workflow
Deploy SourceNote first for service reports, stock exceptions or meeting follow-ups. Expand later into Answer Engine and Signal when the source layer is ready.